GTM Strategist

GTM Strategist

Before there is Ideal, there is Early (Customer Profile)

Lessons learned from 400+ launches

Maja Voje's avatar
Maja Voje
May 17, 2024
∙ Paid

Dear GTM Strategist! 

You are probably familiar with the Ideal Customer Profile (ICP)—the concept of your perfect customer, who has deep pockets and is just waiting for your product to ship.

The problem is that we don’t live in an ideal world. There is a road to your ICP; the shortest one is taking a deep dive into your early customers first.

Ever since my Go-to-Market Strategist book launched in November, the concept of Early Customer Profile (ECP) has been a hot topic on LinkedIn, in Q&A sections of online events, and many other content creators have provided their takes on the concepts. ❤️

Credits: Maruša Grah, Transformation Lighthouse and Anthony Pierri, Fletch

If you google “Early Customer Profile”, you will be disappointed. Even though ECP quickly won the hearts and minds of readers, there is little to no actionable literature on “Early Customers”. It is easy to grasp that before “ideal”, there is something else, but mental models of how to choose the right bets, actionable tools, a…

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