Love the harness diagram! For Memory & Context., I wonder if those eventually need to become two separate layers.
In my experience, context helps the agent make the current decision: account state, ICP, pricing, objections, recent calls. Memory preserves what the system learned from prior decisions: why a rule changed, what evidence caused it, and whether the change actually improved the outcome.
Once reps create their own skills and automations, that distinction feels more important. Otherwise the harness can accumulate more information without necessarily getting better at deciding what should persist. Curious how you and Kyle are thinking about that separation.
You're right, there is an important distinction, although both sometimes source from similar concepts, that's why we put them together. Context is what the agent needs for today's call and is case-specific. Memory is different: it's what got kept, why it got kept, and whether keeping it actually helped. Without that provenance, memory just becomes a bigger pile of old context.
Love the harness diagram! For Memory & Context., I wonder if those eventually need to become two separate layers.
In my experience, context helps the agent make the current decision: account state, ICP, pricing, objections, recent calls. Memory preserves what the system learned from prior decisions: why a rule changed, what evidence caused it, and whether the change actually improved the outcome.
Once reps create their own skills and automations, that distinction feels more important. Otherwise the harness can accumulate more information without necessarily getting better at deciding what should persist. Curious how you and Kyle are thinking about that separation.
You're right, there is an important distinction, although both sometimes source from similar concepts, that's why we put them together. Context is what the agent needs for today's call and is case-specific. Memory is different: it's what got kept, why it got kept, and whether keeping it actually helped. Without that provenance, memory just becomes a bigger pile of old context.
banger! nice work maja.
and thanks for mentioning my piece. was a blast to write that alongside George.
+ this piece may also be relevant for folks: https://www.thesignal.club/p/build-vs-buy-in-the-ai-era