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Flor Graham's avatar

Maja, you are amazing! 🙌 I've spent the last few weeks reading about this, and this is honestly the first article that actually made it click.

Thank you for being so generous with what you share and for always being one step ahead, helping the rest of us level up too 🙏

James Clark's avatar

Loved this piece, especially the framing of context engineering as the difference between “expensive autocomplete” and an actual institutional brain for GTM. The CLAUDE.md + skills + MCP + hooks stack is such a clear mental model for how to get out of prompt ping-pong and into compounding systems.

One layer I keep seeing teams miss, even when they nail all of this, is the customer’s *own* language and motivations. There’s a ton of rigor around internal docs, ICP definitions, and GTM playbooks, and almost no time spent actually talking to customers, running Jobs to Be Done-style interviews, and encoding the functional, social, and emotional reasons they hire the product into that context system.

From my vantage point, the biggest unlock is when CLAUDE.md and the surrounding knowledge base are fed by real conversations: transcripts, call notes, and structured JTBD insights that clarify what customers are trying to accomplish, how they describe it, and what “success” feels like to them. Otherwise, we risk building beautifully engineered AI context around assumptions, not lived customer reality.

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